Terms & Condition

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Your use of a MyCareline website www.MyCareline.in (hereinafter referred to as "MyCareline") and services and tools are governed by the following terms and conditions as applicable to the MyCareline. If you transact on MyCareline, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the website you shall be contracting with Indicare Health Solutions Private Limited, a company incorporated under Companies Act, 1956 with registered office at 23 Zamrudpur Commercial Complex, Kailash Colony Extension, New Delhi, India and these terms and conditions constitute your binding obligations.

For the purpose of these terms of use, wherever the context so require You shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems of the MyCareline.

When you use any of the services provided by the MyCareline, including but not limited to, (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. MyCareline reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, MyCareline grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.


1. Membership Eligibility

Use of the MyCareline Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the MyCareline Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the MyCareline and shall not transact or use MyCareline website. As a minor if you wish to use or transact on MyCareline, such use or transaction may be made by your legal guardian or parents who have registered as users of the MyCareline. MyCareline reserves the right to terminate your membership and refuse to provide you with access to the MyCareline if it is brought to MyCareline's notice or if it is discovered that you are under the age of 18 years.

2. Your Account and Registration Obligations

If you use MyCareline, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or MyCareline has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, MyCareline has the right to indefinitely suspend or terminate or block access of your membership with MyCareline and refuse to provide you with access to the Website.

3. Communications

When You use the Website or send emails or other data, information or communication to MyCareline, You agree and understand that You are communicating with MyCareline through electronic records and You consent to receive communications via electronic records from MyCareline periodically and as and when required. MyCareline may communicate with you by email or by such other mode of communication, electronic or otherwise.

4. Charges

Membership on the MyCareline is free. MyCareline does not charge any fee for browsing and buying on the MyCareline. However MyCareline reserves the right to charge fee and change its policies from time to time. In particular, MyCareline may at its sole discretion introduce new services and modify some or all of the existing services offered on the MyCareline. In such an event MyCareline reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee and related policies shall automatically become effective immediately once implemented on MyCareline. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to MyCareline.

5. Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the MyCareline is owned, controlled or licensed by or to MyCareline, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms of Use, no part of the MyCareline and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without MyCareline's express prior written consent. You may use information on MyCareline products and services purposely made available by MyCareline for downloading from the Site, provided that you
(1) not remove any proprietary notice language in all copies of such documents,
(2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and
(4) not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, "Content"). Such Content will become the property of MyCareline and you grant MyCareline the worldwide, perpetual and transferable rights in such Content. MyCareline shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by MyCareline.in, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.

6. Other Businesses

MyCareline does not take responsibility or liability for the actions, products, content and services on MyCareline website, which are linked to Affiliates and / or third party websites using MyCareline APIs or otherwise. In addition, MyCareline may provide links to the third party websites of affiliated companies and certain other businesses for which, MyCareline assumes no responsibility for examining or evaluating the products and services offered by them, and MyCareline does not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). MyCareline does not in any way endorse any third party website(s) or content thereof.

7. Links

MyCareline welcomes links to this site. You may establish a hypertext link to MyCareline website, provided that the link does not state or imply any sponsorship or endorsement of your site by MyCareline. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the MyCareline, including any logos or characters, without the express written consent of MyCareline and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the MyCareline website without MyCareline's prior written consent.

8. Privacy

We view protection of Your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under. If you object to your Information being transferred or used in this way please do not use MyCareline Website.

9. Payment

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

1. lack of authorization for any transaction/s.
2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
3. or any payment issues arising out of the transaction,
4. or decline of transaction for any other reason/s.
All payments made against the purchases/services on MyCareline.in by you shall be compulsorily in Indian Rupees acceptable by the Union of India. MyCareline.in does not accept any other form of currency with respect to the purchases

10. Indemnity

You shall indemnify and hold harmless MyCareline its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

11. Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in New Delhi.

Jurisdictional Issues/Sale in India Only Unless otherwise specified, the material on MyCareline is presented solely for the purpose of sale in India. MyCareline makes no representation that materials in MyCareline are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and MyCareline is not responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable

12. Trademark, Copyright and Restriction

This site is controlled and operated by MyCareline. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on MyCareline web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

13. Copyright complaint

We at MyCareline respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at the contact details provided in contact us section

14. Pricing/Typographical error

If MyCareline.in comes across any difference in pricing resulting from typographic errors wrt pricing or product information, MyCareline.in shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.

15. Cancellation of order

MyCareline.in reserves the right to cancel any order without any explanation for doing so, under situation where MyCareline.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the MyCareline.in policy or for any other reason. However, MyCareline.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.

16. Limitation of Liability

In no event shall mycareline.in be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if mycareline.in has been informed in advance of the possibility of such damages.

17. Our Contact

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this site to cs@mycareline.in or services@mycareline.in